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GCC Regional Practice (UAE & Oman)

Trusted across the Gulf

From Royal Hospital, the Ministry of Health, Oman's flagship tertiary hospital, to Aster DM Healthcare in the UAE, HINAI delivers mission-critical hospital informatics engineered for Gulf standards.

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Next-Gen Smart Tertiary Architecture GCC Standard

Why do Leading Gulf Hospitals Choose HINAI?

Leading GCC healthcare institutions trust HINAI for its demonstrated capability running 6,000+ beds on a single instance, native Malaffi (Abu Dhabi) and Nabidh (Dubai) integration, sovereign in-country data hosting, and a regional office in Muscat.

Features Engineered for Gulf Healthcare Standards

Addressing the operational, insurance, and regulatory requirements of UAE, Oman, and Saudi Arabia.

Malaffi & Nabidh Certified

Native HL7/FHIR interfaces connecting patient records directly to Abu Dhabi Department of Health (DOH) Malaffi and Dubai Health Authority (DHA) Nabidh.

e-Claims Post-Scrubbing

Automated compliance with regional GCC payer rules (Daman, Thiqa, NextCare, MedNet), minimizing insurance claim rejection rates.

In-Country Data Sovereignty

Meets UAE Health Data Law (Federal Law No. 2 of 2019) prohibiting overseas clinical health data transfer without regulatory exemption.

HMO & International Patients

HINAI PAS and billing handle HMO and international-patient registration, fee estimates and letters of approval across every facility in the group.

Muscat Operations Center

Dedicated team in Al Khuwair, Muscat providing direct engineering support to Oman Ministry of Health hospitals and private clinics.

JCI Ready Clinical Governance

Pre-built clinical pathways and documentation modules designed to support Joint Commission International (JCI) accreditation surveys.

Sultanate of Oman

ICT Health Oman LLC

P2, Coral Building (next to Zakher Mall), Al Khuwair, Muscat, Sultanate of Oman

Engineered to Interoperate
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HL7 v2 & FHIR R4 DICOM 3.0 ABDM / NDHM (M1-M3) DPDP Act 2023 NHCX DHA / Malaffi / Nabidh ISO/IEC 27001 Security CMMI ML3* ISO 9001:2015 Quality IHE XDS.b Profile NABH, NABL & JCI Ready HL7 v2 & FHIR R4 DICOM 3.0 ABDM / NDHM (M1-M3) DPDP Act 2023 NHCX DHA / Malaffi / Nabidh ISO/IEC 27001 Security CMMI ML3* ISO 9001:2015 Quality IHE XDS.b Profile NABH, NABL & JCI Ready

Middle East & GCC FAQs

Direct, factual answers to common clinical, deployment and integration inquiries.

Which hospitals in the UAE and Gulf region use ICT Health's HINAI?
ICT Health's HINAI runs at Royal Hospital, Oman, the flagship tertiary hospital of the Ministry of Health, Sultanate of Oman, and at Aster DM Healthcare in the UAE.
Is HINAI compliant with UAE health authorities (DHA, Malaffi, Nabidh)?
Yes. HINAI integrates natively with the Malaffi Health Information Exchange in Abu Dhabi and the Nabidh network in Dubai, ensuring seamless clinical document sharing, electronic e-claim submission, and public health disease surveillance.
Where are ICT Health's physical operating offices in the Middle East?
ICT Health's Gulf office is ICT Health Oman LLC, P2, Coral Building (next to Zakher Mall), Al Khuwair, Muscat. It is the base of the ICT Health group; implementation and engineering are backed by the teams in Bengaluru and the Hyderabad development centre.
Does HINAI satisfy in-country data sovereignty and security regulations?
Yes. In full compliance with UAE Federal Law No. 2 of 2019 and Oman telecommunication regulations, HINAI can be deployed on private on-premise servers or certified local sovereign data centers.
Enterprise Deployment Ready

Empower Your Gulf Healthcare Facility with HINAI

Schedule an in-person or virtual demonstration with our Muscat and India solutions teams.

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Cloud or On-Premise ABDM & DHA Ready CMMI ML3* Software Quality