While the NH group earlier had IT applications and systems installed at all its hospitals, the legacy nature of deployment led to facility specific data silos, making organizational and group-wide information visibility difficult. Having embarked on an aggressive capacity expansion plan of 5000 to 30,000 beds in 5 years, NH sought an ICT partner, whose products & technology services, could take care of the rapidly expanding scale of operations, provide enterprise wide visibility on costs, clinical workflow empowerment, and an engaged patient  experience.